Quiz (text alternative)

  • The lift

    Audience:
    Employee
    Topic:
    Fitting in

    In New Zealand workplaces being able to communicate and interact with colleagues and the boss is very important if you want to fit into a team. Most new migrants find this a challenge, especially when it's the boss who greets them.

    Question:

    Robert is not comfortable talking to the manager. What would you do if you were Robert?

    Answer:

    Wait for the next lift
    Answer response:
    Incorrect
    Feedback:
    In New Zealand workplaces talking to senior managers is normal. Saying nothing or waiting for the next lift could be considered strange - even disrespectful. Whenever someone greets you, try to smile and meet their eyes. Small talk such as, "How is your day?" or a remark about the weather is all that is required. Make sure you speak clearly and not to softly.

    Answer:

    Not worry about it - John will understand
    Answer response:
    Neutral
    Feedback:
    In New Zealand workplaces talking to senior managers is normal. John may not take offence this once, but he might change his mind if Robert always responds this way. At a minimum Robert should look up, smile, meet John's eyes and say, 'yes - thank you' loudly enough to be heard.

    Answer:

    Make an effort. Maybe ask John if he is having a good day, or say something about the weather
    Answer response:
    Correct
    Feedback:
    Yes. Asking John about his day or saying something about the weather would be a good idea. In New Zealand workplaces talking to senior managers is normal. It's also polite to meet the eyes of the person you talk to, and to smile and say "fine, thanks" when someone asks how you are.

    Best choice video:

  • The lunchroom

    Audience:
    Employee
    Topic:
    Fitting in

    Being able to interact with workmates is very important if you want to fit into the team. For many migrants this can be even more challenging as they try to adapt to new communication styles in English. Andrei, a new migrant and his colleague Penny are in the lunchroom. Tim, who is Andrei's supervisor walks in with a cup of coffee and sits down.

    Question:

    Andrei doesn't know anything about rugby. What do you think he should have done in this situation?

    Answer:

    Kept quiet, as he did.
    Answer response:
    Incorrect
    Feedback:
    Even though Andrei doesn't know anything about rugby, he should try and join in the conversation. In New Zealand workplaces, small talk with workmates in the smoko room is an important way of establishing and maintaining good team relationships.

    Answer:

    Tried to join in the conversation.
    Answer response:
    Correct
    Feedback:
    Yes, Andrei should try to join in. In New Zealand workplaces, small talk with workmates in the smoko room is an important way of establishing and maintaining good team relationships.

    Answer:

    Find out some more about rugby so he can talk to Tim and Penny about it next time there's a game on.
    Answer response:
    Neutral
    Feedback:
    This would be a good strategy. If Andrei finds out more he could contribute more to the conversation. In New Zealand workplaces, small talk with workmates in the lunchroom is an important way of establishing and maintaining good team relationships and rugby is a common topic.

    Best choice video: