Quiz (text alternative)

  • The yard

    Audience:
    Employee
    Topic:
    Difficult talk at work

    In New Zealand, it is possible to disagree with a manager as long as this is done in a very indirect way. Some migrants struggle to express disagreement in a suitably polite way. Ben and Hans are discussing some differences regarding one of the teams working in the orchards. Hans is a new migrant.

    Question:

    How do you think Hans should have expressed his disagreement?

    Answer:

    Hans should not have disagreed so directly. In fact, Hans should not have expressed his disagreement at all.
    Answer response:
    Incorrect
    Feedback:
    It is okay to disagree. The force of a disagreement can be softened, however. Hans could have said "Actually, I don't think they are doing it right" in a less forceful tone.

    Answer:

    Hans disagrees with Ben so it is appropriate to just say so.
    Answer response:
    Neutral
    Feedback:
    Yes, it is okay to disagree, but not in this way. It would be better if the force of the disagreement was softened. Hans could have said "Actually, I don't think they are doing it right" in a less forceful tone.

    Answer:

    Hans disagrees with Ben but he should say this more politely and add the reasons why he disagrees in order to soften what he has said.
    Answer response:
    Correct
    Feedback:
    Yes, it would be better to use a less forceful tone of voice and a phrase such as "Actually, I don't think they are doing it right" to soften what he said. He should also give his reasons for thinking this.

    Best choice video: